Shoticket Privacy Policy
Welcome to Shoticket! This Privacy Policy explains how Shoticket ("we," "us," or "our") collects, uses, shares, and protects information in connection with our mobile applications: the Shoticket User App and the Shoticket Organizer App.
By using either Shoticket App, you agree to this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
- User App: Account info, profile, transaction info, communications, and location data.
- Organizer App: Business and financial info, event details, and communications.
B. Information We Collect Automatically
- Usage data, device data, precise or approximate location, logs, and cookies/tracking technologies.
C. Information from Third Parties
- Payment processors and analytics providers (like Firebase, Google Analytics).
2. How We Use Your Information
- To operate and improve the apps
- To personalize your experience
- To communicate with you
- For analytics and technical improvement
- For fraud prevention and legal compliance
3. How We Share Your Information
- With event organizers (for event management)
- With service providers (e.g., for payments, hosting)
- For legal or safety reasons
- In business transfers (mergers, acquisitions)
- With your consent
- As anonymized or aggregated data
4. Your Choices and Rights
- Access or update your info in the app
- Control location settings
- Opt-out of marketing emails
- Request account deletion
- GDPR rights: data access, portability, objection
5. Data Security
We use reasonable safeguards to protect your data but cannot guarantee 100% security over the Internet.
6. Data Retention
We retain your data while your account is active or as necessary for legal, operational, or dispute resolution purposes.
7. Children's Privacy
We do not knowingly collect personal data from users under 13. Contact us if you believe we have collected such data.
8. Changes to This Privacy Policy
We may update this policy. We will notify you of changes via the app or email, and post the updated version on this page.